Archive for the ‘Musings from Grammy/Pat’ Category

The 2010 Season Has Officially Begun!

A long and often snow-bound winter promised this bountiful and glorioius sprintime we are now enjoying.  As you’ve been reading in this blog, the rhubarb crop this year is plentiful, sweet and ready for our festival this weekend. 

In the meantime, lots of changes have happened in the Village.  The Deerskin Leather Shop’s Brighton merchandise has been so popular they needed a whole new store.  So Brighton Collectibles moved into what was By Candlelight.   Country Life has moved in near the Main Street of town and the Flower Shop is now part of Ken’s Gardens, a beautiful greenhouse enterprise just down the street from Kitchen Kettle’s Route 772 entrance.  Some of our existing stores have done major changes – Grande Place closed the Crimson ‘n Clover store but enlarged their music box collection and expanded their line of Christmas offerings; the Jam & Relish Kitchen enlarged their retail space and Lily’s Bears has a brand new home.  So as you can tell, our building crews have been very busy and once again managed to meet our spring deadline of completion.

I hope you will visit us soon and give your approval.  It all certainly has my approval.  The years have shortened my hours on hand but the family and their active associates keep us growing quite nicely.  All those return visits by long-time admirers are a blessing.  Just last week I was talking to a group of people who decided to celebrate their parent’s 50th wedding anniversary at the Inn at Kitchen Kettle Village.  They came from Alabama, Massachusetts and even Equador.  See, all roads really do lead to Intercourse, Pennsylvania!  When you or your family comes to celebrate an occasion, be sure to look me up.  I love getting to know our guests.  And if you have a yen for rhubarb, don’t miss this Friday and Saturday at Kitchen Kettle.  See you there!

One Year Older and One Year Wiser

It’s my birthday next week – Patricia Kling for St. Patrick’s Day – so Lisa asked me to write some perspective.  I never claim to be a poet but I sometimes get inspired to write in a rhyming scheme.  So here goes:

There are memories, and people, and things to record

My full mind can contain them no more

There is music, and dancing of those from before

Who taught me the worth of this bountiful lore

There is constant new change and insights galore

Mistakes to improve and late thoughts to explore

There were lessons for growth that I should have known…

Never use two flat tires in storms that have blown

With an uncharged cell phone

There are books to be read, plans to be made

Words to be heard and thanks to be said

There will always be trust for those near me to love…

Most truly the wisest:  my good Lord above.

As Browning quoted Rabbi Ben Ezra:

“Grow old along with me; the best is yet to be”

The Next Step

lSeveral inquiries about the early days of Kitchen Kettle Village have caused me to search my memories and memoirs for facts about how it all happened.  However, today I am thinking of the complicated phases of family business and how they develop.

The second generation arrived at the business after their college years mostly because they were sorely needed.  The Mom and Pop operation had become a pretty good backyard jelly business.  Nevertheless, it had become apparent that cookies could no longer be sold for 5 cents, the love of heritage could no longer meet the payroll, and purchasing had become a knowledgeable occupation.  We seemed to have established that we were at the right place at the right time and so we just had to admit that we had to operate in a profitable, business-like fashion.

The third generation has now arrived with new standards and plans for growth which fortunately meld into the original intent.  Our path so far has been fostered by good leadership, endless seminars, and associations with a continuous stream of helpful compatriots.  My files are filled with letters and records that may never be destroyed in my lifetime.  The terms faith, family, fair and fun have been important hallmarks over these years.  My husband and offspring have included me in their daily affairs.  So for me, I only offer, “What more can a Mother ask than that?”

My friend and Kitchen Kettle’s  Director of Fun Lisa Horn asked me to describe the first fall days of Kitchen Kettle in this blog post.  The memories flow very freely…old memories do that for the mind is kind.

Our third child, James Kling Burnley, was born in that first fall season of 1954.  Bob visited me in the hospital to tell me about the purchase of a jelly business with my sister Marty’s husband Paul.  Bob assured me I would not need to help in the business even though I had relevant experience canning in Mother’s kitchen.  Paul and his family had market stands for two generations before him so although he was not able to be active in our jelly business, we met regularly to keep him up to date on the progress.

In 1952 we moved into our $13,000 Cape Cod house and circular driveway.  Two years later Bob and Dad Burnley were in the process of finishing a second floor bedroom for 4 year old Mike.  2 year old Joanne was in the nursery downstairs.  The 2 car garage had just been built so a plate glass show window was installed where the garage door would have been in order to accommodate the new jelly factory.  And Bob’s second floor bedroom project was quickly finished so he could move the many kettles and gas burners into the garage.  Thus:  the name “Kitchen Kettle”.

Meanwhile Bob’s mother, who had dutifully cared for me and our newborns through the two previous hospital birthing routines of the ’50s told us she wouldn’t be back to help with any more newborns.  So Bob and I decided that three children was a great number.

I had a regular job the first Saturday of every month for the last 15 years of my life – jelly factory or not.  Yes, I began that job at 8 years old because my Dad was in charge of  the Community Public Sale behind Zimmerman’s Store every month at that time.  My life had always been scheduled around the Community Sale and no hairbrained scheme of Dad’s son-in-law was going to change my obligation to that sale.  So I continued to publicize the sale, register the standholders and bidders, collect the money from buyers and make sure all the sellers were paid the proper amounts less Dad’s commission.

The jelly business started with Bob delivering orders to bakeries and a few restaurants that were part of the customer list he had purchased with the business.  The biggest account was Stroehmann’s Bakery in Philadelphia who bought 1,000 pounds of apple jelly each month for topping on their sticky buns.  Bob, our friend/neighbor Ben Stoltzfus, and I cooked the jelly in all those kettles on all those  gas burners  Bob had moved into the garage and then poured the hot, sticky, heavy product into 40 pound cans for Bob to deliver in the panel truck that also came with the purchase of the business.  It’s hard to believe we got it all done.  Even then we were lucky enough to have a young Amish girl, who was to be the first of many, to help us hold it all together.

So you can see retail sales was not part of that first fall season.  The town of Intercourse had not yet been “discovered.”  However the residents did celebrate the town’s 200th anniversary in the early fall of 1954 and invited the public to join them in that celebration.  At the anniversary Baby Jim received a $5.00 award for being the youngest child there.  (He was two weeks old at the time and still accuses me of keeping the prize money.)  Maybe helping to organize that event was a precursor to organizing Rhubarb Festivals 20 years later.  Maybe the publicity for Intercourse’s 200th anniversary set the wheels  in motion for the town hosting over 1,000,000 people annually in the years to come.   In any event September of 1954 seemed like any other September, albeit a little busier with a new business proposition and the town’s party at one time.  Little did we know then that what started with a lot of small kettles in our new garage would blossom into over 42 shops, restaurant and lodging rooms which have become the vehicle for many relationships to come.  And the town of Intercourse would probably never be the same.

An Entrepreneur’s Story

When my husband Bob Burnley left his full time position in credit and sales in the fast growing New Holland Machine Company back in 1954, my Dad and his Mother were not too happy.  He and my sister’s husband, Paul Weaver, had searched for an opportunity in the emerging tourist business of Lancaster County.  They promised to buy a very small wholesale jam and relish business from a lady near Harrisburg and move it to Intercourse, Pa.  Bob’s dad and an Amish neighbor, Ben Stoltzfus, built a two-car garage with a front and back door and installed a show window in place of the garage door.  The circular drive around our house suddenly became very valuable.

Several times a month Ben and Bob would travel to Mrs. Landis, who sold us the jam business, to learn about her simple cooking operation and return with her well-used equipment.  She was careful to avoid showing Ben her secrets.  However, she advised them to always use the finest ingredients.  40 pound cans of frozen fruits were added to the sugar for the most part, but lots of apple concentrate was also necessary for the monthly order of  1,000 pounds of jelly for Stroehmann Bakery.  They used it for topping on their cinnamon buns.  All was cooked on her (now our) 30 gas burners in 75 cast aluminum five gallon buckets.  (Thus our name Kitchen Kettle).

Eventually all of the business assets of Mrs. Landis were packed into her little green truck – along with an enormous raspberry seeder – and set up in our garage or house.  Bob delivered gallons and 40 pound cans of product to our wholesale customers.  Ben and a capable Amish girl prepared the orders with me because Bob and needed his part-time jobs outside of the jelly business to survive.  The children, ages 1, 3 and 5, soon became quite self-sufficient in the house while I was in the “garage” and I was pleased to have become available for the growing business.  Paul, our financial partner, and my sister provided moral support in addition to their dollars many evenings.  My main frustration was Bob’s hope to have the public prefer to buy our products in our own backyard.  “Impossible!”  I firmly replied.

They laughed at Bob when this all began.  55 years later, with the help of the good Lord, three children, six grandchildren, many, many dear friends, and almost a million guests each year in our own backyard, I am still laughing every day.

A Patchwork Quilt

Quilts are sometimes made by one person who

  Makes the decision to create the quilt

  Chooses the pattern

  Picks the color and prints

  Buys the materials

  Cuts the patches and sews them together

  Adds the batting and backing

  Marks the quilting patterns

  Puts it on the quilting frame

  Sews the thouseands of stitches

  Binds the edges

 

Kitchen Kettle Village is a beautiful quilt.  Each patch has been chosen carefully and enhances the whole pattern.  Like some quilts, it is being made by so many people.  The credit goes to no special person for every step and stitch is important – from the the very first decision.

The good thing about our quilt is that it can grow and that if for any reason one of us cannot work on it, another caring person can take his place.

 

Thank you for caring!

Harmony

That beautiful word brought to mind the many associations at Kitchen Kettle Village and it has been fun to recall the conversations.

 

First, there are our “fair weather friends” Banjo Jimmy and those who join him in gospel music and otherwise with voice and instruments to fill their day with melodies of joy.  He has set the tone at the Village for over 25 years and the visitors listen to recordings of his harmonies on their travels homeward.

 

Our Food Guy Tom describes the basic components of jellymaking as the harmony of fruits and sugar.  His wide experience in restaurant management, gourmet demonstrations on stage, catering presentations for Village celebrations and off-premise commitments have given us a worthy reputation.

 

The harmony of products available here brings up discussions about seasons of the year, ages and well being of our guests ,and varied tastes of our merchandise buyers in the many shops.  We find it important to “know the music” and anticipate the reaction.  We have learned to sometimes say “We’ll see.”

 

Someone pointed out that the ever-increasing forms of technology in business today require us to adapt and “harmonize” with the possibilities that they offer.  What better exercise can we substitute for mental frustration with technology?  Our many teams of organization at Kitchen Kettle have learned to “harmonnize” and their coaches orchestrate more often than they administrate.

 

For our many festivals Lisa, our Director of Fun, calls on the talents of a wide variety of outstanding musicians and performers who are carefully chosen.  Barbershop quartets are the obvious example of close harmony but Jerry Reeser, the emcee of many of our celebrations, reminds us that in all of our activities it is not important to sing the same meloday but just to be in tune with each other.  How true!! (more…)